EVERYWHERE YOU NEED US
BFL BRED Group wants to become a distanceless bank, by offering a more accessible & convenient way of banking by continuously working to deliver the best banking services, while offering new possibilities through digital solutions. We look forward to be the bank of tomorrow !
FREQUENTLY ASKED QUESTIONS
Do you have any questions?
Have a read through our Frequently Asked Questions to get the answers you need !
Have a read through our Frequently Asked Questions to get the answers you need !
If you have further inquiries, feel free to contact our Customer Support Center on 021 285 444.
GENERAL
Where can I find the Fees & Charges 2018 ?
To find out about our Fees & Charges 2018, you can simply click here. If you have any questions feel free to contact us or visit your nearest Service Center !
How can I subscribe to an Insurance with BFL ?
What is an Minimum Average Monthly Balance ?
How can I check my account(s) balance ?
How to have more information on incoming transfer ?
How to get a Safe Deposit Box ?
Can I organize a meeting on weekends ?
How can I make sure my fund transfer will arrive as fast as possible in my BFL account ?
ACCOUNT OPENING
What is an Individual Package ?
BFL BRED Group has a range of different packages adapted to your needs, to help you get the things you need. Click here to access our offer and pricing
How can I apply for a BFL Package ?
SAVINGS
What are the rates for a Saving Account ?
To find about our Savings rates, please click here. If you have any questions feel free to contact us or visit your nearest Service Center !
Education Fund & Term Deposit
What are the rates for a Term Deposit ?
To find about our Savings rates, please click here. If you have any questions feel free to contact us or visit your nearest Service Center !
If I have a consequent amount of cash, can I benefit from a preferred rate ?
VISA DEBIT
What is the process to dispute a Visa Transaction ?
Fill visa dispute form and waiting for the answer from Visa center about 180 days (depend on the case of visa dispute)
How can I have details on my Visa transactions
My Visa card has been stolen, what should I do ?
DIGITAL
How can I access my E-Banking ?
If you already have an account on our new eBanking, simply click here. If you don't have an account yet, contact our Customer Service center, your Personal Banker or go to your nearest branch and ask one of our staff to set it up for you !
I would like to receive my OTP by email, how can I do ?
LOAN
What is the maximum tenor for a Home Loan ?
The maximum tenor for a Home Loan is 7 years. If you have a specific project or request contact your Personal Banker or call our Customer Service center to schedule a meeting.
What are the rates of your Car loan ?
How can I apply to a BFL loan ?
What kind of loans do you offer, and under what conditions ?
SECURITY
What is the OTP ?
The meaning of OTP is One Time Password: it is the confirmation code you receive to secure every online transaction made on your eBanking (or Mobile App) and is only valid for one transaction. To learn more about security, click here.
Why do I have to finalize my Account Opening in a branch and not directly online ?
URGENT
How can I block my Visa Debit Card ?
To block your Visa Debit Card please call 021 285 444 or email: contact@bfl.la (during opening hours: from 8:30 am -17:00 pm). After opening hours please visit Visa International website by clicking here or call Visa Global Card Assistance Service directly: 001-800-11-535-0660 (Thai number)